Refund policy
Refund & Returns Policy
Last updated: June 2026
At Inazuma Legacy, we want to ensure our customers are completely satisfied with their purchase. If you are not fully satisfied, you may request a return under the conditions outlined below.
Right of Return
Customers have 14 calendar days from the date they receive their order to request a return.
To be eligible for a return, the item must:
- Be unused and in perfect condition.
- Have all original tags attached.
- Be returned in its original packaging whenever possible.
- Show no signs of wear, washing, or damage.
Non-Refundable Items
Returns will not be accepted for:
- Personalized or made-to-order products.
- Items damaged due to improper use.
- Products that are not in a resalable condition.
Return Procedure
To initiate a return, please contact us at:
Please include your order number and the reason for the return. Our support team will reply with the necessary instructions.
Return Shipping Costs
Unless the product is defective or you received the wrong item, the customer is responsible for the return shipping costs.
Refunds
Once we have received and inspected your returned item, we will notify you of the outcome by email.
If your return is approved, your refund will be processed using the same payment method used for the original purchase. Refunds are typically completed within 5–10 business days, depending on your payment provider.
Defective or Incorrect Products
If you receive a defective or incorrect item, please contact us within 48 hours of receiving your order and include clear photographs of the issue.
In these cases, Inazuma Legacy will cover the cost of the replacement or refund, as applicable.
Contact
Email: inazumaoriginals@gmail.com
Website: inazumalegacy.com